Hi all, I've been trying to setup DirectAccess and have got to the intranet testing phase, where I am getting "failed to connect to <ivp6address> with status ICMP error" errors related to "User Tunnel Test". I attach the test trace log file.
What could be the cause of this error? I find it difficult to troubleshoot this problem as I'm not sure which ipv4 the ipv6 refers to!
I should note that I only have computer autoenrollment configured and no equivalent for users.
Any help would be much appreciated!
4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Enter GetNcaProbes - get the configured NCA probes from the registry. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to get NCA probes from SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant\Probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Found 1 NCA probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to get probe HTTP:http://directaccess-WebProbeHost.premiernic.com. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Added probe http://directaccess-WebProbeHost.premiernic.com to the list of HTTP probes. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Added ChildNode InfraTunnelTestsNodeChild1. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: About to add a new RootNode to the TreeView object. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Enter GetNcaDteConfig - get the NCA DTE configuration from the registry. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to get NCA DTEs from SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityAssistant\DTEs. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Found 2 NCA DTE probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to get the DTE probe PING:fddf:2714:9a3a:1000::1. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Added probe fddf:2714:9a3a:1000::1 to the list of PING probes. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Added new RootNode: UserTunnelTestsNode. The list has now 7 nodes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to get the DTE probe PING:fddf:2714:9a3a:1000::2. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Added probe fddf:2714:9a3a:1000::2 to the list of PING probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Done with the initialization. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Enter VerifyPingProbe - checks the availability of the configured PING probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to ping fddf:2714:9a3a:1000::1. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] Info: Trying to ping fddf:2714:9a3a:1000::1. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] ERROR: An Exception was thrown - details below: An exception occurred during a Ping request. System at System.Net.NetworkInformation.Ping.Send(IPAddress address, Int32 timeout, Byte[] buffer, PingOptions options) at System.Net.NetworkInformation.Ping.Send(String hostNameOrAddress, Int32 timeout, Byte[] buffer, PingOptions options) at MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper.SendPing(String destinationHost, Int64& rtt) 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] ERROR: Failed to connect to fddf:2714:9a3a:1000::1 with status IcmpError. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.MainForm] Info: Added child node message Failed to connect to fddf:2714:9a3a:1000::1 with status IcmpError.. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Enter VerifyPingProbe - checks the availability of the configured PING probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to ping fddf:2714:9a3a:1000::2. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] Info: Trying to ping fddf:2714:9a3a:1000::2. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] ERROR: An Exception was thrown - details below: An exception occurred during a Ping request. System at System.Net.NetworkInformation.Ping.Send(IPAddress address, Int32 timeout, Byte[] buffer, PingOptions options) at System.Net.NetworkInformation.Ping.Send(String hostNameOrAddress, Int32 timeout, Byte[] buffer, PingOptions options) at MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper.SendPing(String destinationHost, Int64& rtt) 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] ERROR: Failed to connect to fddf:2714:9a3a:1000::2 with status IcmpError. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.MainForm] Info: Added child node message Failed to connect to fddf:2714:9a3a:1000::2 with status IcmpError.. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Repaint of the TreeView done. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: RootNode UserTunnelTestsNode found at index 6. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: No ChildNodes yet. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Updated the RootNode with the currently highest ChildNode status. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Enter VerifyHttpProbe - checks the availability of the configured HTTP probes. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Trying to connect to http://directaccess-WebProbeHost.premiernic.com. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] Info: Proxy will be bypassed for destination http://directaccess-WebProbeHost.premiernic.com. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Added ChildNode UserTunnelTestsNodeChild0. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: RootNode UserTunnelTestsNode found at index 6. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: The RootNode UserTunnelTestsNode has already 1 ChildNodes. 4/11/2014 2:00:00 μμ[P:1684 T:1] [MicrosoftServices.WS2012DA.ClientTroubleshooter.TreeViewHandler] Info: Added ChildNode UserTunnelTestsNodeChild1. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.NetworkHelper] Info: Returned HTTP status code is OK. 4/11/2014 2:00:00 μμ[P:1684 T:6] [MicrosoftServices.WS2012DA.ClientTroubleshooter.UserTunnelChecker] Info: Successfully reached HTTP probe at http://directaccess-WebProbeHost.premiernic.com.