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Need Help with server network traffic

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Hello,

I have been facing issues with my server network where my users are complaining about server hangs after accessing shared files from the folders. I saw my server and utilization of network ,RAM and CPU is average 15-30% and seems everything normal but I am not able to find what is the cause of this.

When I ping my server it shows lots of traffic . For example time= 57ms ,time=124ms,time=17ms

I dont know how to resolve this and it would be really great if you could help me in this matter.

Thanks in advance.


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