We have two DirectAccess servers in a load balanced cluster (NLB). We don't carry out regular report exports so can't be sure when this stopped working. If we try to generate a report on a recent date range then no data is returned. If we try a range from 12 months back then we get a report back but for only one of the servers in the NLB cluster.
On one server we're seeing the 18456 logon event, that's the one that isn't bringing back old report data. The WID error logs report the error for the interactive account and the service account - "Failed to open the explicitly specified database 'RaAcctDb'". The server that has legacy reporting data has no such errors.
I've used HeidiSQL to connect to the DB, fails with logon error (18456 in event log) on the one server. Connects fine and I can query the DB on the other server.
I'm not sure how the DBs are managed on each server when in a cluster, each appears to have their own local DB of a similar size, in this case 14 GB which probably needs to be shrunk and any legacy data pruned if that's possible. Our assumption is that because one of the servers has the authentication issue that should be the first port of call.
So we've checked for the updates that are known to have broken WID and they aren't installed and we've checked the logon as a service rights which are as recommended in a workaround and have had no success. We would welcome any suggestions.
Many thanks